Appearance

Privacy Policy ​

Effective Date: November 5, 2025
Applies to: openshock.app and the OpenShock Discord Bot / Activity
Last Updated: November 5, 2025

1. Introduction ​

Welcome to OpenShock!

We value your privacy and are committed to protecting your personal data in accordance with the EU General Data Protection Regulation (GDPR).

This Privacy Policy explains what personal information we collect, how we use it, how long we retain it, and what rights you have under GDPR.

By using openshock.app or the OpenShock Discord Bot / Activity, you agree to this Privacy Policy.

2. Data Controller ​

The controller responsible for your personal data is:

OpenShock
📧 [email protected]

3. What Information We Collect ​

When you use our website or Discord bot, we may collect and store the following information:

  • Account Information
    • Email address
    • Username
  • Technical Information
    • IP address
    • User agent (browser or app information)
    • Webserver and system logs

We collect only the information necessary for the proper functioning of our services.

4. Legal Basis for Processing ​

We process your data under the following lawful bases defined by GDPR:

  • Article 6(1)(b) — Performance of a contract: to provide and maintain your account and access to our services.
  • Article 6(1)(f) — Legitimate interest: to maintain system security, prevent abuse, and improve reliability.

We will only process your personal data for the purposes stated in this policy.

5. How We Use Your Information ​

We use your information to:

  • Provide and maintain your account
  • Deliver and improve our services
  • Ensure system security and prevent abuse
  • Diagnose and troubleshoot technical issues

We do not sell or share your personal information with third parties.

6. Data Retention ​

  • Account information (email, username, etc.) is kept as long as your account exists.
  • Technical and server logs are retained for up to 90 days, after which they are automatically deleted.

If you delete your account, all personal information associated with it will be permanently removed from our systems within 30 days.

7. Data Security ​

We use appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, or misuse. While we do our best to protect your data, no online service can be completely secure.

8. Cookies and Tracking ​

We use only essential cookies or similar technologies necessary for authentication and service functionality. We do not use analytics, advertising, or tracking cookies.

9. Third-Party Services ​

We use limited third-party services to help deliver, secure, and improve OpenShock.
These providers may process certain technical data on our behalf in accordance with GDPR and applicable data protection laws.

Discord ​

If you use our Discord Bot or Activity, your interaction also falls under the Discord Privacy Policy.
We do not control how Discord processes or stores your data.
See Discord’s policy here: https://discord.com/privacy

Cloudflare ​

We use Cloudflare to provide network security, DDoS protection, and content delivery for openshock.app.
When you access our website, your traffic is routed through Cloudflare’s global network, which helps prevent abuse and improves site performance.

Cloudflare may process limited technical data such as:

  • IP addresses
  • System and browser information
  • URLs requested
  • Security and performance logs

Cloudflare acts as a data processor on our behalf and processes this information only to provide its services.
Their processing is covered under a GDPR-compliant Data Processing Agreement (DPA).
You can review Cloudflare’s Privacy Policy here: https://www.cloudflare.com/privacypolicy/

10. International Data Transfers ​

We store and process data within the European Union (EU) whenever possible. If any processing occurs outside the EU, it will be done using providers offering GDPR-compliant safeguards (such as Standard Contractual Clauses).

11. Data Storage and Hosting ​

Our services and databases are hosted on servers located within the European Union.
We may use reputable third-party hosting or infrastructure providers who are contractually bound to comply with GDPR and data protection standards.

12. Your GDPR Rights ​

Under the GDPR, you have the following rights:

  • Right of access – Request a copy of your personal data.
  • Right to rectification – Request correction of inaccurate data.
  • Right to erasure ("right to be forgotten") – Request deletion of your data.
  • Right to restriction – Request limited processing of your data.
  • Right to data portability – Receive your data in a structured, machine-readable format.
  • Right to object – Object to processing based on legitimate interests.
  • Right to lodge a complaint – File a complaint with your local data protection authority.
  • Right to withdraw consent – If we rely on consent for any processing, you can withdraw it at any time.

To exercise these rights, contact us at: [email protected]

13. Children’s Privacy ​

OpenShock is not intended for use by individuals under the age of 18.
We do not knowingly collect personal data from individuals under the age of 18.
If you believe a child has provided us with personal information, please contact us so we can delete it promptly.

14. Changes to This Privacy Policy ​

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

15. Contact ​

If you have any questions or concerns about this Privacy Policy, please contact:

OpenShock 📧 [email protected]